Privacy Policy
Effective October 16, 2026
Your privacy matters to us. This page explains, in plain language, what information we collect when you visit our website or request a quote, what we do with it, and the choices you have.
1. Who we are
ArcaCraft LLC ("ArcaCraft", "we", "us") is a company based in West Valley City, Utah, USA, providing heavy equipment logistics, carpentry and flooring construction services, and digital media services. This policy explains how we handle information collected through this website (arcacraft-company.com) and our quote channels.
2. Information we collect
- Information you provide: your name, company name, phone number, email address and project details when you submit our quote form, message us on WhatsApp, call us or email us.
- Usage information: pages visited, device and browser type, and approximate location, collected through Google Analytics cookies — only if you accept them in our cookie banner. See our Cookie Policy for details.
- Preferences stored on your device: your language choice (English/Spanish) and your cookie consent choice, stored locally in your browser.
3. How we use your information
- To respond to quote requests and communicate about your project.
- To provide, schedule and invoice our services.
- To improve our website and services.
- To comply with legal, tax and safety obligations.
4. How we share information
We do not sell your personal information. We share it only with the service providers we need to operate: Google (website analytics, only with your consent), Meta/WhatsApp (when you choose to message us there — your request opens in WhatsApp with the text pre-filled), and Supabase (secure storage of quote requests). We may also disclose information when required by law or to protect our legal rights.
5. Data retention and security
We keep quote and project information only as long as needed to provide our services and meet legal and tax requirements. We use reasonable technical and organizational measures to protect it, but no internet transmission is completely secure.
6. Your choices and rights
- You can accept or decline analytics cookies in our cookie banner at any time, and block cookies in your browser settings.
- You may ask us what personal information we hold about you, and request its correction or deletion, by emailing arca-business@arcacraft-company.com. We will respond within a reasonable time.
7. Children's privacy
Our services are directed to businesses and adults. We do not knowingly collect personal information from children under 13 years of age.
8. Changes to this policy
We may update this policy from time to time. The current version will always be available on this page with its effective date.